The Future of AI Experience Design w/ Jake McKee - Imagine AI Live 25 - E123
Jake McKee is reshaping the way we think about AI-human interaction—one experience at a time. In this pop-up podcast episode, recorded live at Imagine AI Live 25, Jake joins host Chris Madden to explore the emerging field of “AI experience design” (AIX), and how to craft seamless, human-centered AI workflows. From interview bots to customer journey friction, Jake explains how designing around AI—not just the AI itself—can make or break a product’s success. This is a must-watch for AI founders, UX designers, and anyone thinking about how humans and AI truly connect.
Key Points
- The AI experience design (AIX) focuses on creating seamless interactions between humans and intelligent systems, considering the entire journey before, during, and after the AI engagement.
- Context is crucial in determining whether AI interactions should sound more human-like or robotic, depending on the intended experience and user expectations.
- Community-driven product development involves integrating user feedback continuously throughout the engineering process to ensure that AI tools meet real-world needs effectively.
Chapters
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Transcript
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